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      Designing Web Interfaces ? Just another WordPress weblog

       vforvivid 2009-01-22

      Designing Web Interfaces: 12 Standard Screen Patterns

      To celebrate the release of our new O’Reilly book, “Designing Web Interfaces: Principles and Patterns for Rich Interactions”, I wanted to share the full set of principles and patterns I use for RIA design. These concepts are central to enterprise application and web productivity application design.

      I broke the library into four sections:
      Standard Screen Patterns: 12 patterns w/100 examples
      Essential Controls: 30 controls for RIA design and development
      Components for Commonly Requested Features: 15 patterns and examples
      Interaction Principles: 6 principles w/70 patterns

      12 Standard Screen Patterns + Bonus Pattern standard_screen_patterns
      My background is in enterprise application design. After leading dozens of designs and redesigns, I’ve come to rely on this set of patterns. These are are broadly applicable solutions for general problems that arise in enterprise software and productivity web app design. They are not web site patterns, which have already been cataloged and explored quite thoroughly*.
      With more companies turning to RIA frameworks for enterprise software development, these screen patterns are indispensable for product managers, UX designers, information architects, interaction designers and developers. The patterns rely heavily upon desktop design principles, subtly blended with many of the better RIA components and principles. I’ve included 100 examples to illustrate these patterns, pulled from desktop, Flex/AIR, Ajax, Laszlo, and Silverlight applications.

      01. Master/Detail
      Master/Detail screen pattern can be vertical or horizontal. Ideal for creating an efficient user experience by allowing the user to stay in the same screen while navigating between items. Horizontal layout is a good choice when the user needs to see more information in the master list than just a few identifiers- or when the master view is comprised of a set of items that each have additional details. click on thumbnail for larger image OR download the PDF

      02. Column Browse
      The Browse screen pattern can be vertical or horizontal. Ideal for creating an custom user experience by allowing the user to start from various entry points for navigating to the item(s) they are interested in.

      03. Search/ Results
      The Search screen pattern can range from very simple to quite advanced. Ideal for creating an efficient user experience by allowing the user to navigate directly to an item or set of items meeting specific criteria.

      04. Filter Dataset
      The Filter Dataset screen pattern can be vertical or horizontal. Ideal for creating an efficient user experience by allowing the user to refine a set of known data, or further refine search results.

      05. Forms
      All Form screens should be approached with a solid understanding of usability and design best practices. Refer to “Web Form Design: Filling in the Blanks” by Luke Wroblewski for reference.

      06. Palette/ Canvas
      The Palette/ Canvas screen pattern is seldom the right pattern to apply, but it is the only pattern for documenting or creating: ? linear or non-liner processes ? flow diagrams ? screen layouts ? design/diagram with physical size or layout constraints

      07. Dashboard
      A well designed Dashboard will provide: ? key information at a glance ? real time data ? easy to read graphics ? clear entry points for exploration This is typically not achieved by displaying a single screen of metrics (either in a big table, or just a bunch of graphs). Providing a high degree of customization is no substitute for user research and testing. Stephen Few has a nice book on this topic Information Dashboard Design: The Effective Visual Communication of Data .

      08. Spreadsheet
      The Spreadsheet screen pattern is ideal for creating an efficient user experience by allowing the user to easily scan, edit and enter information (in bulk). The Spreadsheet should provide the following functionality: ? standard table features like sort, hide/show columns, rearrange columns, group by (if applicable) ? global level undo/redo ? add, insert, delete row ? keyboard navigation ? import and export

      09. Wizard
      The Wizard/Quick Start screen pattern is ideal for creating an efficient user experience by guiding the user through a complex or infrequent workflow.

      10. Question & Answer
      The Q&A screen pattern is ideal for creating an efficient user experience by allowing the user to enter known information and receive a solution. Q & A differs from Search in that this pattern should be used to assist users in identifying possible options or a single recommendation in an arena they are lacking expertise (health insurance, mortgages, planning, purchases).

      11. Parallel Panels
      The Parallel Panels screen pattern can be stacked (showing one at a time) or unstacked (showing all at once). This pattern is ideal for organizing chunks of information that are similar or have interdependent tendencies. Efficiency is gained by keeping the user in one screen. Ideal candidates for the stacked variation of this pattern are simple work-flows with: ? a high level, visible goal that is fed by multiple inputs ? multiple, non-sequential steps. This combines a number of the web site patterns outlined in “Designing Interfaces” by Jennifer Tidwell for a single pattern for chunking and displaying data.

      pp_ex4
      12. Interactive Model
      The Interactive Model screen pattern is characterized by many interactive elements associated with the key object (a calendar, map, graph, chart, canvas). It is ideal for creating a user experience that is closely aligned with the user’s mental model (a natural fit). Excellent candidates for this pattern are: ? calendars ? maps ? gantt charts ? what-if scenarios (including calculators) ? WYSIWYG editors (including photo editing)

      Bonus. Blank State
      This is the natural state of the application, before any data has been entered or accessed. The book, “Getting Real” by 37signals”explains that a blank state screen is an excellent place to set users expectations. By giving them a preview this can lower anxiety and reduce frustration and confusion. Items to include in a blank state screen include: videos, quick tutorials, help tips, a screenshot of what a fully loaded screen will look like.



      Missing Patterns? Noticeably absent are two patterns that are grossly overused and misused in enterprise software- portals and tabs.
      1. Portals- If your market research, business requirements and user feedback lead you to design a portal, follow the same design principles and best practices as the Dashboard pattern.
      2. Tabs- Tabs are a component, and ultimately not a screen pattern. They are to alternate between views of data in the same context. If the data structure is leading you to a tab heavy UI design, I have two suggestions. First, reconsider the IA. Use card sorting and/or hire a professional Information Architect to help you for a few days. Second, follow the same design principles and best practices as the Parallel Panels pattern.

      You can download a PDF of this post which includes full descriptions of each pattern, as well as best practices at my site www..


      References (1) “Web Form Design:Filling in the Blanks” by Luke Wroblewski. Rosenfeld Media, May 2008. (2)Designing Interfaces: Patterns for Effective Interaction Design” by Jennifer Tidwell. OReilly Media, November 2005. (3) “Getting Real” by 37signals If you are looking for web site design patterns, here are a number of excellent books:

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